David, I've been trying to contact chat for days now regarding the blinking red light issue to set up an RMA but have yet to receive a response. Is there a preferred time to chat in order to get a response? I'm in PST and am still within the EST range when I try. I sent an email to support on 2/11 without a reply yet. Is there an option for me to pay for a new one and get reimbursed after the RMA goes through?
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