I just fixed the problem. What I tried: reinstall steam and steamVR several tiems. tested the card with 4 different PICe slots. Deleted all "wigig" entries from my registry. tried to install the driver (in C:\Program Files\VIVE Wireless\IntelWiGig) in a comapatibility mode None of them worked. I ran "Run compatitiblility trubleshooter" -> "test the program". With this, I was able to install the driver. After this, I ran the ViveWirelessSetup and everything is working fine now.
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I have the same problem. VIVE support is totally useless they even don't know abou this issue at all. Me: 12:05 PM Cannot install Wigig Nathalie C. : 12:06 PM Hello, thank you for contacting Vive technical support. I’ll be more than glad to assist you today. Nathalie C. : 12:06 PM How may I help you? Me: 12:06 PM hi I have a problem with WiGig. I cannot install the driver. Nathalie C. : 12:06 PM Can you please be more specific? Me: 12:07 PM when I install the vivewireless setup file, it shows an errro with installing wigig. Me: 12:07 PM Fial to install intel WiGig Me: 12:07 PM *fail Nathalie C. : 12:08 PM I understand. Have you tried with another PCIe slot? Me: 12:08 PM 3 different slots Nathalie C. : 12:09 PM Still the same? Me: 12:09 PM yes Nathalie C. : 12:11 PM Okay, one last question. When and where did you buy the wireless adapter? Nathalie C. : 12:11 PM Okay, one last question. When and where did you buy the wireless adapter? Me: 12:11 PM a week ago? from Connection (prev. govconnection) Nathalie C. : 12:13 PM I understand. Basically, it is not recognizing the WiGig card since it seems to be defective. I advise you to contact the seller and ask for a return or replacement since the WiGig card is pretty much damaged. Me: 12:13 PM seriously? Me: 12:13 PM It comes with the original box never opened. Nathalie C. : 12:14 PM Still, the WiGig card is defective, otherwise, it should have worked with another slot. Me: 12:15 PM And it looks like a common problem when I searched about this. Someone just reinstalled Windows and it fixed the issue. Are you guys aware of this problem? Nathalie C. : 12:16 PM Personally, this is the first case I get. However, I'll make a follow-up on this to see if there are other customers who have contacted us with the same issue. Nathalie C. : 12:17 PM Also, if a Windows fresh install seems to work with this, you can follow this link site to know how to do so. https://www.microsoft.com/en-us/software-download/windows10startfresh Me: 12:17 PM http://community.viveport.com/t5/Technical-Support/Can-t-install-Intel-WiGig/m-p/23419 Nathalie C. : 12:18 PM Thanks for that. Since it's something from the Community, I'll pass over this information here to make sure to find a solution for this in the future. Me: I bought two kits and you are saying both cards are defective....interesting. Nathalie C. : 12:21 PM Well, it's either the wireless adapter or the PC. Nathalie C. : 12:22 PM You can try the Windows fresh install and if not, then please try with another PC Wireless Adapter compatible
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