I am having the exact same issue ...have also been working for 3 days with help from Tech Support. They are having some server problems. I was told they were going to have a copy of the SW available on another download location and that they would email that to me yesterday, they didn't so I emailed them to remind them. No reply. I'm not getting any replies now and can't use viveport or get any of my apps. Help VIVE!
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