06-13-2018 04:36 PM
06-13-2018 04:36 PM
Some strange thing happen recently,
Since yesterday, when I try to play the vr media player, I have no control at all, (controlle cannot select any files, or select any options, only the quite after the software is running.)
Today I have no access with viveport vr, everytime it load, it show
Go to your computer,
to browse Viveport, sign in to the viviport desktop app.
I have try to remove all the vive app, and reinstall it, same thing happen
06-14-2018 09:55 PM
06-14-2018 09:55 PM
@Ray34567 wrote:Some strange thing happen recently,
Since yesterday, when I try to play the vr media player, I have no control at all, (controlle cannot select any files, or select any options, only the quite after the software is running.)
Today I have no access with viveport vr, everytime it load, it show
Go to your computer,
to browse Viveport, sign in to the viviport desktop app.
I have try to remove all the vive app, and reinstall it, same thing happen
is been login in app, but still cant use viveport vr
06-18-2018 05:02 PM - edited 06-18-2018 05:03 PM
06-18-2018 05:02 PM - edited 06-18-2018 05:03 PM
@Ray34567, Another user has reported a similar behavior. I've started an internal thread to try and reproduce this bug.
If anybody else is experiencing a similar issue, please post here so we can track the occurrence. Thanks!
Technical Specialist - San Francisco, CA; Monday-Friday
06-24-2018 01:04 PM
06-24-2018 01:04 PM