"lorem ipsum dolor" Room setup error

JudgeDNM
Contributor

"lorem ipsum dolor" Room setup error

I had some trouble updateing the firmware on my controllers however after trying 4 differnt USBs i got that to work. When i tried to accomplish the Room Setup however on the third screen where it says "Establish Tracking"  the controllers and headset are grey and say "lorem ipsum dolor". If I ignore it and continue anything that requires you to use the controllers does not work however they are green and say they are up to date as well as tracking on the steam VR tabViveTrouble.PNGViveTrouble2.PNG

JudgeDNM
Contributor

Re: "lorem ipsum dolor" Room setup error

*issue reolved* i just unplugged the consol controller...

DravenNZ
Visitor

Re: "lorem ipsum dolor" Room setup error


@JudgeDNM wrote:

*issue reolved* i just unplugged the consol controller...


Thanks for your reply.  I had the same issue and couldn't figure out why all of a sudden this strange error was happening to me.  As you suggested i unplugged the connected console controller (in my case a 360 xbox controller) and hey presto it started working instantly for me! :)


 

Vive Staff

Re: "lorem ipsum dolor" Room setup error

@DravenNZ  @JudgeDNM 

Glad you figured it out. If you're curious, lorem ipsum is placeholder text, not sure why it would pop up because you had another USB controller connected, but it's good to know.

Thanks!

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Vive Staff

Re: "lorem ipsum dolor" Room setup error

This is super weird! You may have caught Valve pushing an incorrect version of the roomsetup app as they modify it for Index. 

To reach Viveport's customer service team, email customerservice@viveport.com

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David R

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