error 208

Blackdog
Contributor

error 208

I have tried mostly all solutions currently available for this error 208. Any comments from the Staff on what to try or should I just quit with it and get refund?

 

 

Vive Staff

Re: error 208

@Blackdog

Have you been able to get the Vive to run without issues before or has it always been 208? We'd need basic info to   attempt to help (OS, GPU, and possibly motherboard).

 

What color is the light on the side of the HMD during this issue? 

 

Things to try:

  • Bypass the linkbox's HDMI and USB connections and plug the HMD's 3-in-1 directly into the computer. Leave power connected via the linkbox.
  • Making sure that you are not plugging the Vive's HMDI cable into any sort of adapter such as a DVI->HDMI adapter as this could break HDCP.
  • Ensuring that the Vive's 3-in-1 cable is fully seated on the HMD side. 
    • This video shows how to remove the compartment cover
  • Unplug any secondary monitors. You should try having only the Vive and your primary monitor connected.
    • In some cases, powercylcing affects display assignment. You should try powering on the PC with your Vive disconnected and then connect it after booting into windows to eliminate this as a cause. 
  • Verify that the devices are detected within the USB page of SteamVR. 
  • Uninstall and reinstall the Vive's drivers within SteamVR. Unplug the Vive and reboot your computer, log in, and plug the Vive's cables into the PC when Steam is not running. The device should automatically reinstall the drivers.
  •  USB1.pngSteamVR-USB-Devices.png
To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Grappler
Contributor

Re: error 208

Good luck getting a refund ... I jumped thorugh all the hoops and was unsuccessful at getting anything working. When it came to getting a refund I was told they could only put the money in my vive wallet.

 

Now how am I supposed to use that money in my vive wallet on games I cant even download.  >_< GG Vive. Thank God for steam.

Skaia
Visitor

Re: error 208

Am I just supposed to have a GPU with an HDMI port? Those are tough to come by unless you're willing to hand out $500 on just a graphics card. I have an AMD RX 570 and it only has DVI, how else am I supposed to play?

Vive Staff

Re: error 208

@Skaia 

Hi there,

Our minimum recommended specs for Vive are as follows:

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Vive Staff

Re: error 208

@Skaia,

 

PCVR is extreemly demanding - you're generating a stereoscopic image at 90 frames per second. You simply need a powerful GPU. HDMI is probably the most common port on GPUs except in high-end cards which dump it for Displayport. 

 

A good GPU that's capable of powering the Vive is $100-200 on the low end. You can get a card like the GTX2060 for $350 that is crazy powerful given it's price.

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM