error 1008, 43200(Launch Failed 0x0000a8c0)

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djdk80
Visitor

error 1008, 43200(Launch Failed 0x0000a8c0)


On Nov. 24~25th Viveport had promotion 'Free Arcade Saga VR game for VIVEPORT subscribers.' 
I was able to get this promo and everything was fine until couple weeks ago.
For some reason, this game no longer shows in my vive port library and everytime I try to launch with desktop app,
It is giving me error message "Launch Failed Error code 1008"
When I try to launch from steam app , and it showing 'Launch Failed' 43200 (0X0000A8C0)

Vive Staff

Re: error 1008, 43200(Launch Failed 0x0000a8c0)

Hello @djdk80


I've generated a Viveport support ticket with the email address associated with your forum account so I can directly connect you with someone who can assist you. Please be on the lookout for that email.

 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Crispin23
Visitor

Re: error 1008, 43200(Launch Failed 0x0000a8c0)

Hello. 

I am having the same problem. 

In November 2018 they had a promotion on Viveport to get Super Hot for a dollar.

I purchased it on November 20th.

I ended up canceling my Viveport subscription after the monthly free trial. Now whenever I go to launch Super Hot I get this error message:

"Launch Failed

Viveport App does not launh

Error 1012 (0x000003F4) "

Can you help me as well?

Can you just not play purchased content without a subscription?

Thanks!

-Kim-

 

Vive Staff

Re: error 1008, 43200(Launch Failed 0x0000a8c0)

@Crispin23,

                            
I'm starting a support ticket to connect you with support.

 

Paid content is completely independent to subscription - you own a full license to Superhot VR. 

 

This may indicate the files are corrupted - this guide may be helpful. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM