Windows 10 Bluescreen of death

SOLVED
Highlighted
trtinkerer
Contributor

Windows 10 Bluescreen of death

After I downloaded the Star Wars Trail, Steam and Vive updated. I cannot get to any Stars Wars Trial scenes, all I get sis the Windows 10 Bluescreen of death and the computer restarts, Also when using VR games I have used in the past I also get the Bluescreen of death. Has abyone else seen this? I have am i7 2700K.  Thanks

Vive Staff

Re: Windows 10 Bluescreen of death

@trtinkerer

 

Can you give me some information on your computer system? You're running an i7 2700k CPU, Windows 10 (Latest updates?) what graphics card and motherboard do you have?

Thank you,
-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
trtinkerer
Contributor

Re: Windows 10 Bluescreen of death

Just happened again, It says Unexpected Kernal Mode Trap. I am running a i7 2600K on an MSI Z68A-GD80 (B#) Z68 LGA 1155 R motherboard with 16GB memory and an EVGA 1070 video card with a LG 27UD69P monitor. I have the latest Windows 10 updates including Create (1703) on it.

trtinkerer
Contributor

Re: Windows 10 Bluescreen of death

Video card is an EVGA GEFORCE GTX 1070 to be exact.

Vive Staff

Re: Windows 10 Bluescreen of death

Are you using the USB 3.0 or USB 2.0 ports for the Vive?

 

Thanks,

 

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
trtinkerer
Contributor

Re: Windows 10 Bluescreen of death

I have been using USB 2.0 port with no problems up till now. I will try my USB 3.0 to see if the problem goes away. GEFORCE did download a new driver today. I'll let you know how it goes.

trtinkerer
Contributor
Solution

Re: Windows 10 Bluescreen of death

 USB 3.0 seems to work OK. Problem solved! Thanks!!

Vive Staff

Re: Windows 10 Bluescreen of death

That's great! Keep us updated if anything changes.

Thanks,
-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Cinnamon217
Visitor

Re: Windows 10 Bluescreen of death

Hi i seem to be having the same problem but im plugged into my 3.0 ports

i have an i7-6950x, and gtx 1080