WON'T LOAD

RobotIndustries
Contributor

WON'T LOAD

Just bought a year subscription and can't play any of the games. Reinstalled everything twice over, but if I try to acess VivePort, all I get is three white loading dots. Wifi is perfectly fine and I'm getting super frusterated by this. Please help! 

Vive Staff

Re: WON'T LOAD

@RobotIndustries,

I've started a threaded support ticket with the email address associated with this forum account. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

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