ViveSetup.exe Download Failed

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LucidR
Contributor

ViveSetup.exe Download Failed

Hi Everyone !

 

I have read plenty of threads but never found any solution, so here is my problem :

 

I have a problem installing the Vive desktop app. I have downloaded it from https://www.vive.com/setup/

The setup starts downloading but stayed stuck at 4/5 completion, like in the screenshot below :

Vive_download.png

 

After 10-15 minutes, I have a message "Download Failed".

Vive_download_failed.png

 

I have already set up Steam VR and succeeded to use the Vive headset. But I need to use Viveport to download apps like VRROOM.

 

About my computer, my firewall (Windows Defender) autorizes ViveSetup.exe, I have a GPU GTX 1080, CPU i7-7700, 16Go of RAM.

 

Do you have any solution ?

 

Thanks in advance

LucidR
Contributor
Solution

Re: ViveSetup.exe Download Failed

The problem has been resolved. My network administrator opened the gate of the firewall for viveport to download. The problem was the firewall.