VivePort Internal Error

SOLVED
fern_
New Arrival

VivePort Internal Error

When attempting to download a game off of VivePort, it stops me with an internal error message, any solutions?

Vive Staff
Solution

Re: VivePort Internal Error

Hi @fern_,

 

  1. Please check if you are connected to a stable internet connection, switch to wired/wireless connection if possible.
  2. VIVEPORT supports more than one method of downloading, When you encounter error codes such as internal error, kindly restart the download process by clicking on the stop button and start again to switch downloading method.

Let us know if you are still having issue.  

 

Thank you

 

Cory.C

mamason0725
New Arrival

Re: VivePort Internal Error

Still getting the error multiple times on multiple different games. I've tried both wired and wireless connections at very different times during the day. 

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Highlighted
Vive Staff

Re: VivePort Internal Error

@mamason0725, Can you please submit an error report via the "report issue" tool that can be found on the settings page of the Viveport client. Please PM the tracking number that's generated once you submit a report. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM