Vive wireless adapter high temperature

Ally
Contributor

Vive wireless adapter high temperature

After an hour or so I realized it was too hot and I took my Vive off
And immediately afterwards or checked the wireless temperatures that were high

I attach the photos of the wireless

someone else at the same problem, and how you solved it

I apologize but I do not know English well

IMG_20181015_173757.jpgwireless topIMG_20181015_173918.jpgpart below when the wireless is hookedIMG_20181015_174048.jpgpart below when the wireless is unhooked

justintd
Pioneer

Re: Vive wireless adapter high temperature

You can see the temperature here: C:\Program Files\VIVE Wireless\ConnectionUtility\Log

My M-Temperature gets up to 94. I put gold heat reflective tape on my DAS to help keep the heat away from my head, and it works, but it probably makes the adapter get even hotter. My head was too hot to want to use it before I did that.

Ally
Contributor

Re: Vive wireless adapter high temperature

thank you I did not know the log that gives the precise temperature.
for the reflective material which would it be?

thanks for the informations

Highlighted
justintd
Pioneer

Re: Vive wireless adapter high temperature

Any gold heat reflective tape you can find online.

mirak
Explorer

Re: Vive wireless adapter high temperature

I created a spread sheet with the temperature values from the logs.

We can see that I go up to above 90°

 

https://docs.google.com/spreadsheets/d/1ymbHMjeIUUtmwvR60UHWkJ3-DdvF6Ey8jyXKyaFUewY/edit?usp=sharing

Ally
Contributor

Re: Vive wireless adapter high temperature

thanks I try with the tape when I get there, I return with the cable
thank you

justintd
Pioneer

Re: Vive wireless adapter high temperature

Vive Support, why are you not responding to any of these wireless adapter heat threads?

justintd
Pioneer

Re: Vive wireless adapter high temperature

Ally, please, explain the numbers in your photos.

mirak
Explorer

Re: Vive wireless adapter high temperature

He just took the temperatures in Celsius
Ally
Contributor

Re: Vive wireless adapter high temperature

the other data displayed are room temperature which is the first displayed on the display the second is the humidity and the third I do not remember the fourth is what interests

 

the first photo 59.3 degrees celsius
the second photo 32.5 degrees celsius
the third photo 53.6 degrees celsius

alubaking
Pioneer

Re: Vive wireless adapter high temperature

I measured my VIVE headset and it is 31 degrees (part below where wireless is hooked)after some game sessions for 1 hour(The lab and beat saber)  I just felt a little warm.

 

mirak
Explorer

Re: Vive wireless adapter high temperature

What does it says in the logs ?
Furs
Settler

Re: Vive wireless adapter high temperature

It seems HTC is quietly ignoring this issue. The support chat was also not able to provide any answers beside wanting to sent it off to repairs. For now im going to refund it as its within 14 days, sadly enough. 

 

Will wait for official responces and see if ill then buy a new one, as the experience itself is really awesome.

mirak
Explorer

Re: Vive wireless adapter high temperature

I am doing the same, unfortunely.

Without info about if it's normal or not, fixable by software or not, we have no choice.

I have 14 days to return it, after mentionning I wanted to return it, so if I take my time maybe htc can communicate until then ...

 

kleus_balut
Explorer

Re: Vive wireless adapter high temperature