Vive wireless adapter disconnects after a few minutes.

nekmin
Contributor

Vive wireless adapter disconnects after a few minutes.

It goes completley black and the headset loses video and audio. This started happening today.  I thought it was a usb cable issue because I thought i noticed it happening when I would slightly jiggle the battery, but it seems it be happening when everything is perfectly still as well. The wireless adapter was purchased through newegg on preorder.  I can get it to come back up after disconnecting the battery and restarting the wirless connection. It stays on for a few minutes then goes off again. 

nekmin
Contributor

Re: Vive wireless adapter disconnects after a few minutes.

Now I just tested it again and I think it may be the cables from the adapter to the headset because as soon as I lifted the DAC part to put the headset on it shut off again. This was a common problem with the tpcast cables.
Sheepstyle
Settler

Re: Vive wireless adapter disconnects after a few minutes.

Then, to confirm it, exchange the short cables with the long cables.

nekmin
Contributor

Re: Vive wireless adapter disconnects after a few minutes.

Tried swtichign the USB. Still does not work. Works tethered perfectly fine.  Super frustrated. 

Narrator5
Visitor

Re: Vive wireless adapter disconnects after a few minutes.

I'm having this exact same issue. It just starting yesterday really. 

I'm thinking about buying new usb battery cables

MB Geek
Visitor

Re: Vive wireless adapter disconnects after a few minutes.

My problem has been similar from day one of installing the wireless.  After a couple of minutes the headset goes black, I hear my PC losing the device and then refinding it, the headset comes back and works fine until the end of the VR session.  New VR session, same thing happens again.  The period of time before it goes out has seemingly become shorter after the various software and firmware updates but still happens every time

nekmin
Contributor

Re: Vive wireless adapter disconnects after a few minutes.

After replacing the 3 in 1 cable with the original and talking with tech support they decided to create a repair ticket for the adapter.  I will update here if you guys like. 

Grotto King
Contributor

Re: Vive wireless adapter disconnects after a few minutes.

I'll throw my hat in the ring as someone with the same issue. I had the TPCast as well, on a completely different PC, and experienced the same problem, which leads to believe that either know one knows why it happens, or it's a problem in SteamVR that either Valve can't fix, or doesn't wish to fix. I can't image they don't have the HTC Vive wireless adapter, or the TPCast, in-house, and haven't experienced this. 

 

Edit: BTW, the error code I see in the SteamVR report is always "displaylink: STATUSCODE_24." I've searched online, but nothing so far. 

mmcgarry
Visitor

Re: Vive wireless adapter disconnects after a few minutes.

I'm getting the same issue, same behavior, same displaylink STATUSCODE_24 error.

 

Has anyone in this thread had any luck getting this to stop happening?

 

Tue Mar 26 2019 20:31:08.223 - lighthouse: Discarding 10 haptic events because there were too many this frame
Tue Mar 26 2019 20:31:09.151 - lighthouse: LHR-FDFF1FC5 C: IMU went off scale.
Tue Mar 26 2019 20:31:09.157 - lighthouse: LHR-FDFF1FC5 C: IMU went off scale.
Tue Mar 26 2019 20:31:21.580 - lighthouse: LHR-FFD9FBC2 C: IMU went off scale.
Tue Mar 26 2019 20:32:23.293 - lighthouse: LHR-1D97A574: Triggered keepalive (failed)
Tue Mar 26 2019 20:32:23.330 - lighthouse: 804D4A40A6: Triggered keepalive (failed)
Tue Mar 26 2019 20:32:23.332 - lighthouse: FAE99500AD: Triggered keepalive (failed)
Tue Mar 26 2019 20:32:25.289 - lighthouse: LHR-FFD9FBC2 C: Resetting tracking: no optical samples for 2031ms
Tue Mar 26 2019 20:32:25.289 - lighthouse: LHR-FDFF1FC5 C: Resetting tracking: no optical samples for 2048ms
Tue Mar 26 2019 20:32:25.289 - lighthouse: LHR-FFD9FBC2 C: Dropped 6433 back-facing hits, 5 non-clustered hits during the previous tracking session
Tue Mar 26 2019 20:32:25.289 - lighthouse: LHR-FDFF1FC5 C: Dropped 4 rejected updates, 12413 back-facing hits, 2 non-clustered hits during the previous tracking session
Tue Mar 26 2019 20:32:25.292 - lighthouse: LHR-1D97A574 H: Resetting tracking: no optical samples for 2033ms
Tue Mar 26 2019 20:32:25.292 - lighthouse: LHR-1D97A574 H: Dropped 46 rejected updates, 15305 back-facing hits during the previous tracking session
Tue Mar 26 2019 20:32:25.292 - lighthouse: Stopped tracking with universe 1552617631
Tue Mar 26 2019 20:32:25.688 - lighthouse: Lighthouse IMU HID device error
Tue Mar 26 2019 20:32:25.688 - lighthouse: Lighthouse Optical HID device error
Tue Mar 26 2019 20:32:26.067 - lighthouse: Lighthouse HMD HID device error
Tue Mar 26 2019 20:32:26.143 - lighthouse: Lighthouse IMU HID device error
Tue Mar 26 2019 20:32:26.143 - lighthouse: LHR-FDFF1FC5: Disconnected from receiver FAE99500AD
Tue Mar 26 2019 20:32:26.205 - lighthouse: Lighthouse IMU HID device error
Tue Mar 26 2019 20:32:26.209 - lighthouse: LHR-FFD9FBC2: Disconnected from receiver 804D4A40A6
Tue Mar 26 2019 20:32:26.906 - AUDIO: AudioDeviceChangeNotice (noting refresh): 2, device = {0.0.0.00000000}.{6a3c410a-1eb3-4cb8-a497-bf8965e5f0ce}
Tue Mar 26 2019 20:32:26.906 - AUDIO: OnDeviceStateChanged: DEVICE_STATE_NOTPRESENT (0x00000004), device = {0.0.0.00000000}.{6a3c410a-1eb3-4cb8-a497-bf8965e5f0ce}
Tue Mar 26 2019 20:32:27.037 - AUDIO: AudioDeviceChangeNotice (noting refresh): 2, device = {0.0.0.00000000}.{76595813-5696-4fa9-8098-d0c483329076}
Tue Mar 26 2019 20:32:27.037 - AUDIO: OnDeviceStateChanged: DEVICE_STATE_NOTPRESENT (0x00000004), device = {0.0.0.00000000}.{76595813-5696-4fa9-8098-d0c483329076}
Tue Mar 26 2019 20:32:27.038 - AUDIO: AudioDeviceChangeNotice (noting refresh): 4, device = {0.0.0.00000000}.{7510874c-a855-4b07-9c0b-d6949aa5524f}
Tue Mar 26 2019 20:32:27.038 - AUDIO: OnDefaultDeviceChanged: flow = eRender, role = eConsole, device = {0.0.0.00000000}.{7510874c-a855-4b07-9c0b-d6949aa5524f}
Tue Mar 26 2019 20:32:27.040 - AUDIO: AudioDeviceChangeNotice (noting refresh): 4, device = {0.0.0.00000000}.{7510874c-a855-4b07-9c0b-d6949aa5524f}
Tue Mar 26 2019 20:32:27.040 - AUDIO: OnDefaultDeviceChanged: flow = eRender, role = eMultimedia, device = {0.0.0.00000000}.{7510874c-a855-4b07-9c0b-d6949aa5524f}
Tue Mar 26 2019 20:32:27.040 - AUDIO: AudioDeviceChangeNotice (noting refresh): 4, device = {0.0.0.00000000}.{ac95a5ef-a892-44fb-9134-d5f83eacf868}
Tue Mar 26 2019 20:32:27.040 - AUDIO: OnDefaultDeviceChanged: flow = eRender, role = eCommunications, device = {0.0.0.00000000}.{ac95a5ef-a892-44fb-9134-d5f83eacf868}
Tue Mar 26 2019 20:32:27.252 - AUDIO: AudioDeviceChangeNotice (noting refresh): 2, device = {0.0.1.00000000}.{aac5b758-b704-48e4-aeb8-2e7c7a95f9f6}
Tue Mar 26 2019 20:32:27.252 - AUDIO: OnDeviceStateChanged: DEVICE_STATE_NOTPRESENT (0x00000004), device = {0.0.1.00000000}.{aac5b758-b704-48e4-aeb8-2e7c7a95f9f6}
Tue Mar 26 2019 20:32:27.253 - AUDIO: AudioDeviceChangeNotice (noting refresh): 4, device = {0.0.1.00000000}.{0b608d9c-8c0c-4290-a771-9c0496073d0b}
Tue Mar 26 2019 20:32:27.253 - AUDIO: OnDefaultDeviceChanged: flow = eCapture, role = eConsole, device = {0.0.1.00000000}.{0b608d9c-8c0c-4290-a771-9c0496073d0b}
Tue Mar 26 2019 20:32:27.257 - AUDIO: AudioDeviceChangeNotice (noting refresh): 4, device = {0.0.1.00000000}.{0b608d9c-8c0c-4290-a771-9c0496073d0b}
Tue Mar 26 2019 20:32:27.257 - AUDIO: OnDefaultDeviceChanged: flow = eCapture, role = eMultimedia, device = {0.0.1.00000000}.{0b608d9c-8c0c-4290-a771-9c0496073d0b}
Tue Mar 26 2019 20:32:27.648 - AUDIO: AudioDeviceChangeNotice (noting refresh): 2, device = {0.0.0.00000000}.{76595813-5696-4fa9-8098-d0c483329076}
Tue Mar 26 2019 20:32:27.648 - AUDIO: OnDeviceStateChanged: DEVICE_STATE_UNPLUGGED (0x00000008), device = {0.0.0.00000000}.{76595813-5696-4fa9-8098-d0c483329076}
Tue Mar 26 2019 20:32:28.293 - lighthouse: Attempting HID Open IMU: 804D4A40A6
Tue Mar 26 2019 20:32:28.294 - lighthouse: Attempting HID Open IMU: FAE99500AD
Tue Mar 26 2019 20:32:28.296 - lighthouse: Attempting HID Open IMU: LHR-1D97A574
Tue Mar 26 2019 20:32:28.296 - lighthouse: Lighthouse IMU HID opened
Tue Mar 26 2019 20:32:28.406 - lighthouse: LHR-1D97A574: Successfully fetched gyro/accelerometer range modes from the device. GyroRangeMode:1 AccelRangeMode:1
Tue Mar 26 2019 20:32:28.406 - lighthouse: Attempting HID Open Optical: LHR-1D97A574
Tue Mar 26 2019 20:32:28.406 - lighthouse: Lighthouse Optical HID opened
Tue Mar 26 2019 20:32:28.406 - lighthouse: Attempting HID Open HMD: 
Tue Mar 26 2019 20:32:28.410 - lighthouse: Attempting HID Open IMU: 804D4A40A6
Tue Mar 26 2019 20:32:28.411 - lighthouse: Attempting HID Open IMU: FAE99500AD
Tue Mar 26 2019 20:32:28.412 - lighthouse: Attempting HID Open HMD: 
Tue Mar 26 2019 20:32:28.533 - lighthouse: LHR-1D97A574 H: tdm sync acquired