One of the stations works, but the other doesn't. They detect each other but only one of them can be seen in VR, and only one ... works. Help! I spent a lot of money on this, mainly because it came with two cameras...
@Moist_Doggo, Any update - If you end up seeing error 02 or the lighthouse continues to display a flashing red icon it may indicate a mechanical fault which would require an RMA. The easiest way to initiate an RMA is through the live chat feature of https://www.vive.com/us/support/contactus/. There are many experiences that can be adopted to 180 experiences that use a single basestation set to channel A.
To reach Viveport's customer service team, email email@example.com
To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent David R
Technical Specialist - San Francisco, CA; Monday-Friday