Vive headset every 30 seconds disconnect

vrroomdenbosch
Contributor

Vive headset every 30 seconds disconnect

My headset is disconnecting every 30 seconds. If he disconnect i hear the sound of usb disconnecting.

I have already tried a other usb port. 

What can i do to solve this problem?

Highlighted
Vive Staff

Re: Vive headset every 30 seconds disconnect

Sounds like USB bandwidth issue to me. Try this card.

 

https://www.amazon.com/gp/product/B00B6ZCNGM/

 

Vive Staff

Re: Vive headset every 30 seconds disconnect

@odmlover

 

Excellent suggestion. That can indeed be the issue.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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