01-18-2019 04:18 PM - edited 01-18-2019 04:20 PM
01-18-2019 04:35 PM
Using USBDevview is the best way to brute force uninstall and reinstall drivers. Here is a guide on how to use that tool.
A damaged HMD could definitely manifest itself as this set of symptoms; as could a bad 3-in-1. Realistically it's impossible to determine failed hardware HMD remotely - only physical inspection and testing can determine that. That said, this does fit some of the symptoms of a failed HMD. That said,
Did this occur out of the box or was it an issue that crept up on you? If it worked well for some time, that points towards the HMD over the PC.
It sounds dumb, but changing USB ports is also a very valid troubleshooting step due to how USB host controllers work.
Technical Specialist - San Francisco, CA; Monday-Friday
01-18-2019 05:35 PM
01-18-2019 08:14 PM