Vive Wireless won't pair

Sagerockerson
Contributor

Vive Wireless won't pair

I recently purchased a Vive Wireless Kit. The Vive works perfectly fine when I have the long wires hooked up. When I start up the Vive Wireless program it says "Can't find any headset" When I hit pair it says to push the button on the battery and then hit the logo on the wireless unit when it lights up. The wireless unit never lights up.

When I push the button on the battery the lens will light up for a split second and the light on the side of the headset is a solid red. The battery is fully charged, I've tried uninstalling and reinstalling SteamVR and the Vive Wireless program. I have the linkbox hooked up to power and the usb to the computer only, all cables have been unplugged and plugged back in. I can also plug all the long cables back in and they still work great. Power is obviously traveling through the wireless unit as it heats up and the red light stays on the headset. I should also note that I have the card installed on the motherboard with the camera on my monitor.

Maribel_Hearn
Pioneer

Re: Vive Wireless won't pair

Did you try holding down the logo/button on the top of the wireless adapter for a few seconds?

Vive Staff

Re: Vive Wireless won't pair

@Sagerockerson 

 

If I'm understanding you correctly, you still have the linkbox connected to the PC? You should only have the Wireless Adapter connected. The standard linkbox will not be used in this configuration.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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Sagerockerson
Contributor

Re: Vive Wireless won't pair

I've tried just pressing it, holding it for a few seconds, and holding it for up to 10 seconds.

Sagerockerson
Contributor

Re: Vive Wireless won't pair

I've read that the lighthouses need the linkbox for bluetooth connection. I have attempted to setup the vive wireless with and without the linkbox connected.

daz
New Arrival

Re: Vive Wireless won't pair

Hi, did you manage to solve this? I seem to be having the same issue.

Battery appears dead, can't seem to charge it or turn it on

JDistaken
Settler

Re: Vive Wireless won't pair

I had a problem getting the wireless to connect, the first time i set it up. it worked perfectly then the headset went flat. so i charged it (3.0QC charger) then wouldnt work. i had to fully uninstall all steam VR and wireless. reset it up with the cord. then reinstalled the wireless and it has worked flawlessly since.