Vive Wireless battery keeps shutting off

ParagonAG
Contributor

Vive Wireless battery keeps shutting off

I have the vive wireless adapter and im using the HTC battery that came with it when I bought it. The battery is fully charged but it wont stay on for more than six seconds every time i turn it on. Has anyone else run into this problem? I haven't been able to find anything online. Should I just go ahead and get a new battery?

theJesster
Contributor

Re: Vive Wireless battery keeps shutting off

I had that problem.  For me it was a bad connection on the usb cable connecting the battery to the adapter.  The battery kept thinking it was disconnected and powering down.  Try a new USB cable.

Vive Staff

Re: Vive Wireless battery keeps shutting off

@ParagonAG 

 

Please try the USBA-USBA cable that normally plugs in from the linkbox to the PC with your battery/adapter and see if you get different results.  Let us know if anything changes for the better and I can make arrangements to get you a different cable.

 

Thanks!

ParagonAG
Contributor

Re: Vive Wireless battery keeps shutting off

@jagibson 
I followed your advice and it works perfectly with the other cable

Vive Staff

Re: Vive Wireless battery keeps shutting off

@ParagonAG 

 

That's great news.  Shoot me a PM with your shipping information and I will make arrangements to have a replacement cable sent to you.

 

Thanks!