Vive Pro wireless adapter with no Pro upgrade kit

geo1967
Settler

Vive Pro wireless adapter with no Pro upgrade kit

So, I received my wireless adapter and no Pro upgrade kit? Looks like my order only shipped 2 of 3 items? What gives? The wireless adapter is useless without the kit for the Pro!

Vive Staff

Re: Vive Pro wireless adapter with no Pro upgrade kit

@geo1967

 

Please PM me with your order number.

Thanks!

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
geo1967
Settler

Re: Vive Pro wireless adapter with no Pro upgrade kit

Hi.

 

PM sent. Any news?

adekto
Contributor

Re: Vive Pro wireless adapter with no Pro upgrade kit

same problem here i pre-ordered both but only wireless adapter got shipped

geo1967
Settler

Re: Vive Pro wireless adapter with no Pro upgrade kit

It's been 3 weeks? What's going on?

 

Another PM sent...