04-13-2018 09:53 PM
My Pro was working fine on Wednesday, but when I tried to use it tonight all I got was a gray screen and headset connectd but not tracking error messages. Light house indicators on steam VR start off on (green solid square ) and then turn off. I have changed power management settings, removed USB drivers etc. etc. nothing has helped. I can use my original Vive with same setup without issues. Any suggestions?
04-14-2018 02:37 PM
I had the same issue all day and it was only resolved when I rolled back my nvidia display drivers. I went back 4 or 5 itterations and haven't had a single error since.
04-19-2018 05:58 PM - edited 04-19-2018 05:59 PM
I'm having the exact same issue, Base stations won't appear in the Steam VR window unless I connect a controller, which tracks fine. Do you have the specific Nvidia Version for the driver? Support is stumped with me right now and I'm getting no where.
05-20-2018 02:44 AM
I also have the same problem.
Vive Pro headset was working fine the last week and most of today. However, out of no where it just starts losing connection in the games. Gray screens only briefly for about 5-10 seconds then it would go back to working fine. They started happening every 10-15 min or so and now it is permenant. I can't get the gray screen to go away.
This headset is connected but not tracking, make sure it can see the base station. Keep in mind it is in the middle of the room exactly where it has been detected countless other times before.
11-10-2018 11:14 AM
Got my pro headset two days ago. After set up i had some tracking issues but got it working.
Yesterday, it worked flawlessly, as expected. But today when i booted everything up, it's all connected but the headset is not tracked and all i see is gray. I even tried with a second pair of lighthouses...
This thread is from april. Please VIVE, give some feedback...
11-10-2018 01:23 PM
11-12-2018 08:45 AM
11-12-2018 12:17 PM - edited 11-12-2018 12:17 PM
@Nimo75, SteamVR is an IR based technology - the sun is a giant IR emitter. From the hardware's prospective, it can't tell the difference between the sun and the sync array present on 1.0 basestations - they're both high intensity IR sources that set the timing clock for the tracking system to t=0 - depending on the angles involved, this could be the reason tracking is breaking. Generally speaking, the Vive is like a vampire - it doesn't like sunlight or reflections and sunlight can rapidly damage the HMD's display as the lenses act as magnifying glasses concentrating the light onto a single point on the display.
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