12-23-2018 10:00 AM - edited 12-23-2018 10:01 AM
same for me (still red) with complete new Pro kit (FW upgraded)
01-13-2019 08:36 PM
01-26-2019 01:23 PM
Yeah, I bought my Vive Pro complete kit a few days ago and am experiencing the same problem. I'm very surprised to see that this has apparently been a problem without resolution for so long.
02-24-2019 10:35 AM
02-25-2019 03:08 PM
As stated earlier in this thread - this is a firmware bug that reports the incorrect charge state once the battery hits capacity. If you unplug a fully charged controller that's reporting an orange state and plug it back in, it should revert to the correct white status. We're working on solving this but altering firmware on watchman based hardware is tricky and involves Valve.
Technical Specialist - San Francisco, CA; Monday-Friday
02-26-2019 05:39 AM
03-16-2019 03:07 AM
Yea mine are red also. I have tried every button config. I tried plugging them in while holding all the buttons ect ect. Nothing works. Will there be a fix? For that much $ this bug thould be resolved by now.
3 weeks ago
Why are we still waiting for a fix for this very basic function? HTC seems to be incompetent and entirely dependent on Valve.
Glad there are alternatives. Just ordered the Index and will never purchase another HTC HMD again.