12-23-2018 10:00 AM - edited 12-23-2018 10:01 AM
same for me (still red) with complete new Pro kit (FW upgraded)
01-13-2019 08:36 PM
01-26-2019 01:23 PM
Yeah, I bought my Vive Pro complete kit a few days ago and am experiencing the same problem. I'm very surprised to see that this has apparently been a problem without resolution for so long.
02-24-2019 10:35 AM
02-25-2019 03:08 PM
As stated earlier in this thread - this is a firmware bug that reports the incorrect charge state once the battery hits capacity. If you unplug a fully charged controller that's reporting an orange state and plug it back in, it should revert to the correct white status. We're working on solving this but altering firmware on watchman based hardware is tricky and involves Valve.
Technical Specialist - San Francisco, CA; Monday-Friday
02-26-2019 05:39 AM
03-16-2019 03:07 AM
Yea mine are red also. I have tried every button config. I tried plugging them in while holding all the buttons ect ect. Nothing works. Will there be a fix? For that much $ this bug thould be resolved by now.
05-01-2019 10:50 AM
Why are we still waiting for a fix for this very basic function? HTC seems to be incompetent and entirely dependent on Valve.
Glad there are alternatives. Just ordered the Index and will never purchase another HTC HMD again.
2 weeks ago
I charged my controllers for 15 hours and the charger + controller were still warm..
That means that the controller thinks the battery need to be charged even though it's fully charged. (my guess, the firmware update have some kind of missmatch to the sensor that reads battery status)
Meaning that if you having the charger on for more then fully charge time you will wear out the capacity of the battery.
Meaning you will not be able to play for longer period of time because of low capacity.
HTC will need to open up for replacement batteries in one year or so :)
2 weeks ago
Yes, I have the same issue - These PRO controllers have been like this since new, and STILL the issue isnt fixed.
What do we have to do? My PRO controlelrs dont last anywhere near as long as my original vive controllers - probably due to this issue.
My Vive PRO controllers also have this issue - I have been letting them charge overnight. Now I am worried that this is ruining their batteries. I am a newbie and still do not understand the difference between Vive, Valve, HTC, and Steam ! Who's responsibility is it to fix this problem?