Vive Pro audio quality

Lestaticon
Pioneer

Re: Vive Pro audio quality

@MartinMarty thanks for clarifying. I do not have any way to manually install an update to the HMD firmware (or other devices - like the controllers or lighthouses) because all of them show as "up to date" when I go to Devices, update firmware, in SteamVR. If you saw your HMD out of date there, then maybe it was the scenario I mentioned before. Perhaps your HMD came with a version or two older than the unit I received. @odmlover did at least confirm that we both are on the latest version. So I guess my point from all of this is that there has been no update to the HMD resident firmware since release of the Pro. So nothing has been installed to it directly to correct the audio issue. All the updates have been to the SteamVR files (and their own firmwares, which do not get pushed to the device).

Which just makes me wonder if the fix they had been working on is just the SteamVR update or is there an actual HMD firmware update in the works? It would great to know what is currently being worked on and if we can expect more to come.
Lestaticon
Pioneer

Re: Vive Pro audio quality

Thank you, @odmlover. I appreciate the time. This just confirms that my unit has not received any HMD resident firmware updates since release and that all updates connected to this audio fix have been SteamVR files only.
CGar
Settler

Re: Vive Pro audio quality

That is awesome PanFX! If that really works long-term and doesn't damage the headset, I would totally purchase one of those.
Lestaticon
Pioneer

Re: Vive Pro audio quality

I came across this detailed review of the Vive Pro audio and found it interesting. https://www.lesnumeriques.com/casque-realite-virtuelle/htc-vive-pro-p42559/labo-htc-vive-pro-que-val...

It is in french, but it essentially says that the technical aspects of the headphones are excellent (which I also agree with), but the issue is in the engineered design of the headset and the pressure applied to the ears. They found that, in their office, about 50% experienced the attenuated frequencies, depending upon head shape and size.

This falls in line with what others have said here, reddit, and other places. If it IS actually a physical design flaw, is it unreasonable to think that HTC could come up with a solution and be able to ship that to those affected?

CGar
Settler

Re: Vive Pro audio quality

Yeah when I press the headphones on my head the Bass absolutely BOOMS (probably because I also have the bass enhancer turned on).

It's absolutely a hardware design flaw where they didn't take the different shapes of peoples' heads into account.
Highlighted

Re: Vive Pro audio quality

I agree that it's a hardware defect, but I don't think we should give HTC the "different head shapes" excuse. My head is large enough that I have trouble finding hats that fit well, and the headphones still don't have enough pressure against my ears.
Lestaticon
Pioneer

Re: Vive Pro audio quality

Which is a little odd because the deluxe audio strap for the non-pro Vive doesn't give me this issue. Though, the springs were more sensitive on my head (meaning, sometimes would not click down just right). The pro springs seem more ridgid and clamp down easier. I'm sure we can come up with mods like @PanFX did with the 3d printed springs, but I prefer HTC stand behind their product and come up with something. They were working on something, then the SteamVR patch came and I'm worried they have stopped.
PanFX
Pioneer

Re: Vive Pro audio quality

Right, there are still issues on the software side. Somehow some kind of audio-profile switching takes place if you press the mute button in the SteamVR dashboard. If you unmute again, the sound is muffled. To reset, you have to double click the system button (to bring up camera mode) and double click again to end camera mode. Then sound is switched back to normal.

Lestaticon
Pioneer

Re: Vive Pro audio quality

Also, if you look at the Vive Pro manual, it says you can go to the Vive app (IN SteamVR - the rows of icons on the SteamVR dashboard) and click the gear icon in the Vive app to select a sound profile. I haven't really heard anyone mention that. I checked and it has 3 settings. The settings seem to allow you to control how much outside sound gets to you. I was set on "normal" by default. The other options appear to be there to let more outside sound in. I guess that would only work if the headphones were actually isolating well.
PanFX
Pioneer

Re: Vive Pro audio quality

That seems to be a part from the Vive Port app? Because i don't have the option, i never had Vive Port installed...

Lestaticon
Pioneer

Re: Vive Pro audio quality

@PanFX, yes that's right. You would need to install Vive Port to explore that. I installed it, after having read the manual, while troubleshooting this audio fault.
PS. Thanks again for sharing your spring design. I'm having it printed now and will keep an eye out for your refinements if you do that :)
PanFX
Pioneer

Re: Vive Pro audio quality

Final design uploaded to thingiverse...

VivePro_TheBassClip.jpghttps://www.thingiverse.com/thing:2896509

SolKutTeR
Explorer

Re: Vive Pro audio quality

I have to definitely test that, thanks @PanFX ! 👍
I also have missing bass, because the headphones do not press the pressure of a "DAS" on the pinna.
Angelus
Pioneer

Re: Vive Pro audio quality

still no fix yet....

PanFX
Pioneer

Re: Vive Pro audio quality

@AngelusDepends on what you refer to. Technically, audio is working very well so far. If not, something is wrong on your end.