It will then ask me to log in, if I type in the wrong details it tells me so however as soon as I log in correctly it goes to a white screen, refreshes and takes me to the UK VIVE Homepage.
I really need some help please.
Another thing is when I was buying the Vive it took me 2 hours to buy it because of a similar issues with this website, if I didn't know what a vive really was or didn't want it that much I would of given up.
Someone should really look into this, so many potential sales most likely ruined by a bad website.
I created a support ticket with the email address associated with your forum account - be on the lookout for that email thread.
Per the overall Vive.com jankiness - it's definitely a website that's inherited alot of weird architecture from being based on HTC's old systems. That said, if you're encountering a similar issue with both processes - it may hint at the browser being involved. When you encountered a problem while checking out, was it also related to the HTC-sense sign in page or was it a different behavior?
To reach Viveport's customer service team, email email@example.com
To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent David R
Technical Specialist - San Francisco, CA; Monday-Friday