[URGENT] VIVE Wireless not working on AMD Ryzen chips. Fix imminent?

firemantim
Contributor

Re: [URGENT] VIVE Wireless not working on AMD Ryzen chips. Fix imminent?

I hate to bump an old thread, but this is simply unexcusable. It is now April, over half a year since the Vive Wireless Adapter has launched, and there hasn't even been an UPDATE on any of this. To me, it seems like you guys don't care.

Vive Staff

Re: [URGENT] VIVE Wireless not working on AMD Ryzen chips. Fix imminent?

@firemantim, I've responded to you in your other post. Please do not dupe posts. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

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Laughingboy
Constructor

Re: [URGENT] VIVE Wireless not working on AMD Ryzen chips. Fix imminent?

For what it is worth, I am posting what I read at the product page.

Disclaimer:
Recently, compatibility issues have arisen when using AMD AM4/TR4 socket base motherboards with the VIVE Wireless Adapter. We are working closely with our partners to resolve this issue as soon as possible. If you have an AMD AM4/TR4 socket base motherboard, we recommend waiting on VIVE Wireless Adapter purchase until the compatibility issue is solved. Please keep an eye on the VIVE website product page for further updates.

 

I dont have an issue with this since I have not purchased the Wireless Adapter but I do have a AMD Ryzen 7 Processor and a ROG Strix 3370-F Gaiming Mother board, It is a AMD Socket AM4. So what I have read and correct me if I am wrong. It will not work with my motherboard. If this is the case, This is good to know. Perhaps someday in the future. I love my Vive and can live without the Wireless. If this issue is resolved someday, I might be intrested in purchasing one but I will not let it mess up my day. Anyway, Happy Gaming my VR Friends