The Wizards should be available for subscription owners but i cant get it

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HugThatBear
Visitor

The Wizards should be available for subscription owners but i cant get it

I recently redeemed my 2 month free subscription code and wanted to get The Wizards. In the store it's under the category "Available in Subscribtion" but there is no button to download it by using your subscribtion. It is even shown in the images promoting the viveport subscription so why can't i get it?

Vive Staff

Re: The Wizards should be available for subscription owners but i cant get it

@HugThatBear,

The Wizards is currently transitioning out of subscription and I think you've found a UI bug associated with that transition. Please PM me with a vaild email address and I'll ensure that your case is handled. Thank you for pointing this out. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM