Subscription report data has to be updated

jay hex
Contributor

Subscription report data has to be updated

i just picked it up last night, this is my second kit, the first had a problem with the lighthouse s-2 s-3 red dot, now its the headset where there is a dead pixel on the right screen.   and i have been trying with support but seems i am being ignored 

Vive Staff

Re: Subscription report data has to be updated

@jay hex

 

 

Please pm me with RMA ticket numbers, tracking information and any relevant details with your case(s) and I'd be happy to see what I can do.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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