I just bought Accounting+ and I would like to return it. When I go to lookup my order it says it can't be found. Can I please just return this thing? I also reached out to Vive chat support already. Any help would be appreciated.
I was trying to use the Returns and Cancelations page but it said it couldn't find my order. I am assuming that is hardware only? The game does show up in my library in the Viveport page. I would like to return the game because I mistakingly thought I was going to get a Steam key. I do not want to download the Viveport software. Can I please get a refund? Thank you.
In any case we're happy to look it, please shoot a PM to @CoryCheng with your request and the email address associated with your account (and if possible the order number), he'll process the request. Note that due to the weekend, it will take a little longer than normal.
To reach Viveport's customer service team, email firstname.lastname@example.org
To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent David R
Technical Specialist - San Francisco, CA; Monday-Friday