Razer Blade 2017 with VIVE PRO

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ronald_ecke
Visitor

Razer Blade 2017 with VIVE PRO

Hey there,

 

i have a Razer Blade 2017 and a HTC VIVE Pro. I dont have mini Display port but USB C/Thunderbold 3.

I bought a cable to connect : https://www.amazon.de/gp/product/B00Q5Z61T8/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

but when i connect the Blade with the Vive nothing happens. Ive also tried to use it to set the Nvidia GPU to be 

always prefered. Ive read in this forum, that the Razer Blade and the Razer Blade Pro were tested with the Vive Pro.

Is it a bad cable or is it just impossible to get it working?

 

Im happy for any suggestions.

 

Best Regards,

Ronald

Vive Staff

Re: Razer Blade 2017 with VIVE PRO

@ronald_ecke A couple of notes:

  • Always refer to laptops by their specific model number when troubleshooting. There are a ton of "Blade Pro 2017" variants.
  • Thunderbolt and DP are not the same standard. If you have a Thunderbolt port that cannot support DP1.2+ you fall outside of the minimum requirements. 
  • The Vive Pro's primary requirement is Displayport 1.2+. You have a USB-C port on that laptop. You'll need to contact Razer directly and confirm that the specific model number you have on hand can support Displayport 1.2+ output via the USB-C port. If they say the port does not support Displayport 1.2+ signaling, your laptop does not meet the Pro's Miniumum requirements (and you'll have the same compatibility issue with all HMDs that require DP 1.2+ such as the Valve Index,Oculus Rift S, Pimax 5K, ect).
  • I have no direct experince with that cable and cannot speak to it's compatiblity. That said, the primary things you want to look for are 4K support at 20GPBS bandwidth and this one seems to meet both of those reqs. 
  • We primarily have been recommending the Club3D USB-C -> Displayport adapter for those who need to use USB-C. It's test and known to work across a wide range of hardware.
  • I strongly recommend not spending any additional $ on making this work until you call Razer and ascertain info about the signaling capabilities of your USB-C port. If they tell you it's wired correctly, I would recommend trying the Club3D adapter; if they tell you it's incompatible, unfortunately your system will be unable to drive the HMD (or any HMD with similar DP1.2+ requirements).

 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

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