07-25-2018 04:10 AM
install failed while trying to start setup guide, I've been clicking "try again" all morning...any suggestion? Thanks, /Ruiying
07-25-2018 05:08 AM
another "try again" after this post, brought me to near the end, failed at the point of installing viveport desktop app (can live without that...) now, the whole system works fine (hardware wise)
07-29-2018 05:05 AM
Total newb, but AFAIK you will only need Steam and Steam VR to get started. Users say you get some phone integration using the Vive software but Steam will take care of all else, including firmware updated. Hope this helps.
07-29-2018 10:12 AM - edited 07-29-2018 10:12 AM
@ruiying, we're currently task forcing issues encountered with the installer. Did you see any visible error messages or codes? If you'd like, we'd be more than happy to collect and review your installation logs which will help us overall ensure that the engineering teams' efforts are focused on the right pinch points.
Technical Specialist - San Francisco, CA; Monday-Friday