08-23-2018 08:47 AM
I've noticed a new issue has developed recently when using the phone connector.
A phone call will come in, UP will pop up the notice, incomming call from XXX..
Then even after you hang up the call, etc.. the incomming call notice stays stuck on the screen, thereby blocking your view of your game, etc..
Just wanted to make you guys aware. Loving everything else and I love the phone connector despite this recent issue.
09-13-2018 04:01 PM
Any update on this? Getting tired of losing games, etc.. because the CALLER ID thng gets stuck on the screen. VERY FRUSTRATING considering it is the main reason I bought the Vive over the Rift. It was working great before.. what did you guys do?
09-17-2018 12:14 PM
I just realized this might have started around the time my phone got upgraded to Android P. Will probably need to find elusive phone connection users to find out if it is just me or everyone. If your phone connection works or doesn't.. feel free to reply.
09-17-2018 01:33 PM - edited 09-17-2018 02:16 PM
I've been having conversations over the weekend with the team that manages these SDK's/API's and have a some questions/input from them.
Technical Specialist - San Francisco, CA; Monday-Friday
09-18-2018 07:39 AM
I'll try to get logs and a video of it actually happening to you by this weekend. I think once you see the issue, you'll quickly be able to fix it. Thank you for taking time to look into this for me.
Here are some answers and a better description:
10-04-2018 08:02 AM
We got a solution. Thanks to the very hard work of David aka VibrantNebula and Vive support team I am back to loving my Vive again and able to spend hours inside VR without worrying about missed calls and texts. THANK YOU everyone who helped with this. I couldn't be happier with the support I got and the outcome.
The solution: I think it was as simple as uninstall/reinstall of the Vive App. I think the upgrade to Android P had broken the Vive app due to adding some new security restrictions onto it. When I reinstalled, it prompted me to change some security settings on my phone that were new changes. After that, the caller notification and text notification started to pop up and disappear like usual. So going forward.. every android update.. reinstall the app if you get problems.