No shipment confirmation after purchase

Alext
Visitor

No shipment confirmation after purchase

I have ordered on the 4th and only can see my order details but no shipment confirmation email and order status cannot be viewed.Please help !
Kickflow
Contributor

Re: No shipment confirmation after purchase

Same thing happened to me, except I ordered on the 1st. If you have Amazon Prime then I suggest you cancel your HTC Vive order, and order it off amazon. I'm getting mine tomorrow.

Vive Staff

Re: No shipment confirmation after purchase

@Alext

Please PM me your order number,

 

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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