12-05-2018 05:21 AM
Will someone please get ahold of me about this, I have tried contacting support through the ticket system but they never responded. I tried live chat and all that guy said was to wait a few days. I have the email reciept for my 12mo subscription purchased during the black friday 2018 sale but still no steam key or even a "we're experiencing delays" email in regards to the non delivery of keys.
Solved! Go to Solution.
12-05-2018 03:07 PMSolution
@Mckmnstr - I've started a Viveport support ticket via the email address associated with your forum account. Please use this thread to communicate with us on this issue.
For visiblity; these are the FO4 redemption instructions that were contained in the Nov 30th email.
Sign into your HTC account (the account associated with your pre-paid subscription purchase)
You should then see your Steam code
Redeem the code via the Steam client – click ‘Add Game’ at the bottom left of the client interface.
If you have any issues, you can email email@example.com to start a Viveport support ticket.
Technical Specialist - San Francisco, CA; Monday-Friday
12-06-2018 04:23 AM
12-06-2018 04:25 AM