Left Earphone crackling sound and sound cutout

MikeJeffries
Contributor

Left Earphone crackling sound and sound cutout

I've been having an issue with the sound in my left earphone. The sound crackles randomly and recently it started to cut out all sound on both sides. I have to move around the headset to get the sound to start back up. This is such a big problem for me especially when I'm in the middle of a game and it cuts out. Has anyone found a fix for this issue?

Vive Staff

Re: Left Earphone crackling sound and sound cutout

@MikeJeffries, I've sent you a PM with further instructions. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM