I can't redeem my bonus code

valrond
Contributor

I can't redeem my bonus code

Hi. I bought Vive back in April and I hadn't redeem the code till now. But whenever I go to vive.com/code, and I click next, I login and it takes me back to the main vive.com/eu page, so I can't input my code anywhere.

Vive Staff

Re: I can't redeem my bonus code

@valrond

 

Try a different browser/incognito mode or clear your browser cache.

Thanks,

-John C

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If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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