I can't redeem my bonus code


I can't redeem my bonus code

Hi. I bought Vive back in April and I hadn't redeem the code till now. But whenever I go to vive.com/code, and I click next, I login and it takes me back to the main vive.com/eu page, so I can't input my code anywhere.

Vive Staff

Re: I can't redeem my bonus code



Try a different browser/incognito mode or clear your browser cache.


-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F