I can not log into my Viveport account

FixmyRealaccount
Contributor

I can not log into my Viveport account

I cannot log into my Viveport account via steam. My username name is rxstud2011 and this is the error I get.

Access Denied You don't have permission to access "http://www.htcsense.com/$RME$/$WS$/Services/Accounts.svc/Accounts/LoginWithSteamFromWeb?" on this server. Reference #18.cb81cb8.1529151999.5cd92f3"

Can I change my account until a standalone?
mkr
Contributor

Re: I can not log into my Viveport account

Same here. We should wait a few hours.
Vive Staff

Re: I can not log into my Viveport account

@mkr @FixmyRealaccount 

 

Thank you for your report. Are you still experiencing this error? I've alerted our network ops team about the potential disruption. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

FixmyRealaccount
Contributor

Re: I can not log into my Viveport account

Yes, I still am.
FixmyRealaccount
Contributor

Re: I can not log into my Viveport account

I am still having this problem

Re: I can not log into my Viveport account

I have been having the same problem since Friday. I tried just now and have managed to login through steam.
FixmyRealaccount
Contributor

Re: I can not log into my Viveport account

I have now logged in as of this morning.
Vive Staff

Re: I can not log into my Viveport account

The fuctionality of the Steam Web API authentication method should now be restored. Please PM me if you are still experiencing issues. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM