I accidently misspelled my email for a while

danstrafe
New Arrival

I accidently misspelled my email for a while

Hello, I accidently misspelled my email on registration just like the title stated, I didn’t know it was misspelled since I was getting the viveport subscription receipts. I found out after giving the ten dollar wallet promotion a few days to send me the email to no avail. I fixed my selected email and confirmed it earlier today. However, no email under that name exists and I don’t have the promotion code. I contacted vive support and they told me to head towards here.
Vive Staff

Re: I accidently misspelled my email for a while

@danstrafe

 

I sent you a PM.

Thanks,

-John C

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If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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