How to put next gen Vive Pro base stations in Standby Mode?

kurt_b
Contributor

How to put next gen Vive Pro base stations in Standby Mode?

Hi guys!

How can i cause the second generation base stations to power down? All drivers and firmware are up to date. Bluetooth is switched on and all settings are done, but nothing happens when i close the Vive dashboard. When I search for compatible base stations within the dashboard none are found. (When I search for new bluetooth hardware within windows settings both base stations are listed.)

 

best regards, Kurt

Vive Staff

Re: How to put next gen Vive Pro base stations in Standby Mode?

@kurt_b, we're investigating this but in many cases, it seems to be related to the USB chipset that is driving the Vive. Some users have counterintuitively reported that these features work when you switch over to a USB 2.0 port. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

kurt_b
Contributor

Re: How to put next gen Vive Pro base stations in Standby Mode?

Hi David!
Do these users really refer to the new Steam VR2.0 base stations? Due to the bluescreens (see my other post) I had already switched over to USB2.0 - with no result. By the way the controllers receive a shut down command from the link box even under USB3.0 when SteamVR is closed. Why should that be different with the Lighthouse Boxes?
I think I have not made a mistake at startup, unless there are no switches and the boxes must only be connected to the power. Can the base stations get damaged when more often unplugged from the mains?

---

I once again tried to switch the USB ports, but that's not the solution. I even disabled and closed all viveport-software, as recommended by other users. The actual version of steamvr does not seam to offer energy management for 2.0 lighthouses.

PanFX
Pioneer

Re: How to put next gen Vive Pro base stations in Standby Mode?

That's the only problem i have right now with the Vive Pro Business package, the 2.0 Lighthouses are running 24/7. Going USB 2.0 is not an option for me, my motherboard has only one USB 2.0 connector which is occupied by the watercooler. But i have plenty of USB 3.0/3.1 Gen2 controllers.

Jayfang2018
Contributor

Re: How to put next gen Vive Pro base stations in Standby Mode?

Dear friend,

Have you solved the problem, i got same problem as yours

Vive Staff

Re: How to put next gen Vive Pro base stations in Standby Mode?

@Jayfang2018, I'm told that we're still awaiting for integration with SteamVR via Valve. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Highlighted
Jayfang2018
Contributor

Re: How to put next gen Vive Pro base stations in Standby Mode?

Is it possible when I exchange one can resolve the problem, the htc customer service suggest me return this one and order new one .

Vive Staff

Re: How to put next gen Vive Pro base stations in Standby Mode?

@Jayfang2018, to put this another way - this feature is currently unsupported as of this post. There are integrations on the SteamVR side that are still pending that are required to make this work. Switching units will not change the behavior. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

muldoon59
Visitor

Re: How to put next gen Vive Pro base stations in Standby Mode?

I assume this is still an issue based on the date of the last posting,

but just to be certain we're all talking about the same version of Steam VR,

The one I've just installed yesterday, 11/25/20 has a build date

of Oct 9 2018, version 1539100633.

Under Settings, Bluetooth, Base Station 2.0, Configure Base Station Channels works fine,

but Base Station 1.0, Enable Station Power Management doesn't work, and Scan For Base Station

keeps reporting that there are no broadcasting base stations.Untitled-2.jpg

 

Veyron
Visitor

Re: How to put next gen Vive Pro base stations in Standby Mode?

Has there been any updates on this issue?

I have to unplug the base stations every time i want to turn them off and I´m worried I could be wearing them down by doing this.

Hotshotiggy
Contributor

Re: How to put next gen Vive Pro base stations in Standby Mode?

uninstall all bluetooth drivers for vive, unplug lighthouse and linkbox, reboot pc, reattach cables to lighthouse and linkbox (make sure you disconnect the link box power cable and not the hmd power cable)

Restart every thing, you may have to reboot pc a few more times, once done go back into settings and make sure bluetooth setting have been checked for light house.

hopefully this will work :0)