How do I remove a app from my library (even uninstall will do)

ATLCORSA
Contributor

Re: How do I remove a app from my library (even uninstall will do)

Critically annoying that "On the PC" is not an option or an option to delete the image and place holder has not been available.  I will likely not renew subscription if this already recognized complaint is not properly address. 

 

  Still waiting on the update!  Hope that "near term fix"  doesn't take much longer!

Vive Staff

Re: How do I remove a app from my library (even uninstall will do)

@ATLCORSA, I'll ask the product team for an update on this today. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

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Re: How do I remove a app from my library (even uninstall will do)

when i'm inside VRHome and click 'vive' on the menu there's a "Library" on the right hand side. I've uninstalled all this crap but i can't remove it from the list. I don't need the clutter or to have to scroll through it. I presume the OP is saying the same thing. when will this get addressed? 

 

thanks,

iDemonSlayer
Visitor

Re: How do I remove a app from my library (even uninstall will do)


@rezbec wrote:

Hi, I have a bunch of app i dont like clogging up my library expereince. How do I get rid of them? I can't seem to move the around (and put at the bottom) or uninstall them so they at least don;t appear on my home screen. Please help. Having a bundh of crap i don't like hanging around is driving me nutts. 


how to fix that after image of uninstall a game/app in your library Go C:\Users\YOUR PC NAME\AppData\Local\Htc\Viveport\Cache and DETELE that Cache with the images and Restart the Viveport app and it all Fixed i have Window 10 so your might be in a different spot

Vive Staff

Re: How do I remove a app from my library (even uninstall will do)

I just wanted to chime in and say that we did add a feature to remove expired subs from your library in client version 1.2.5.35 based off user feedback. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Highlighted
ymo1965
Pioneer

Re: How do I remove a app from my library (even uninstall will do)

Astonished it took so long. Should of been there from day1

D4rO
Settler

Re: How do I remove a app from my library (even uninstall will do)

Hi, I'm a neebie here, can you also share HOW? :) I do not see any option like this in library. FYI turns our CCleaner (unistall stuff) + cache delete as mentioned before is quite helpful... NEVERTHELESS this should be a standard option in viveport... thanks

Vive Staff

Re: How do I remove a app from my library (even uninstall will do)

@D4rO

When you hover over the icon for an installed title, a "..." icon apears in the bottom righthand corner. You open that context menu and select "remove from PC". 

 

Remove1.pngRemove2.png

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

D4rO
Settler

Re: How do I remove a app from my library (even uninstall will do)

Right, this I know, but how to remove it totally from library? As the app/game still stays in "ready to download" and "All" tab… IMHO that sux.
ROGO
Contributor

Re: How do I remove a app from my library (even uninstall will do)

Also having same issue. I understand how to uninstall ETC, but how can we remove the tiles from the  "ready to download" section. I do not want them there anymore, the fact they cannot be removed is slightly surprising and should be looked into.

mememe
Visitor

Re: How do I remove a app from my library (even uninstall will do)

any update here? would like to get rid of all the old junk. Is it such a technological feat to find a way of allowing users to delete old unwanted apps???

ultimartinum
Visitor

Re: How do I remove a app from my library (even uninstall will do)

**bleep** , it is april 2019 and you still didnt manage to give us a solution for removing unwanted titels from the libary. People deleted subscriptions because of that. I am so sorry for you to work in such a company  

Re: How do I remove a app from my library (even uninstall will do)

This is over a year later and still no fix!!!???

Vive Staff

Re: How do I remove a app from my library (even uninstall will do)

@ultimartinum  @mrs. potato head - I just followed up with this. Engineering did implement this feature but they also ended up rewriting a good chunk of the Library's backend to facilitate Infinity's featureset so their original implementation ended up being moot (if you hadn't noticed, the entire UI was refreshed). 

 

They're currently working on Infinity compatible patch which you should see within the next two client update release cycles depending on QA. 

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Re: How do I remove a app from my library (even uninstall will do)

I know I'm very late to the party but if you uninstall an app there is a option on the left hand side to view apps 'on my device'. All the steam vr games and apps are there permanently but as for infinity games and purchased Viveport tiles you can effectively hide them by uninstalling.