Head unit goes black in game

SOLVED
Vive Staff

Re: Head unit goes black in game

Glad we could help! As Jad suggested, try switching it over to Direct mode instead of Extended mode if you're having any further display issues.

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Sureshkumar
Visitor

Re: Head unit goes black in game

Hi,
I got vive recently and running into this issue. And also new to steam. Can you please tell me at what time the headset will get worn so that the headset goes into power saving mode. And I got these entries in my vrserver.txt. what should we do for not to go into the power saving mode ? Thanks in advance.
Vive Staff

Re: Head unit goes black in game

@Sureshkumar

 

I haven't timed it, but it's a matter of minutes of being set down and unworn before it goes into standby.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
TJHolland
Visitor

Re: Head unit goes black in game

I am having same issue - how to you swap to mini-hd?