01-19-2018 02:45 PM
01-19-2018 03:19 PM
Sorry to hear your controller grip buttons aren't working. Can you tell me what version you're on with Vive desktop app as well? Are you on the beta for SteamVR?
01-20-2018 09:16 AM
01-20-2018 09:46 AM
01-21-2018 09:25 AM
01-23-2018 01:32 PM - edited 01-23-2018 02:31 PM
@x32 It should revert back to the public branch as soon as you opt-out of the beta. You can also go to the Library -> Tools - section of Steam and uninstall/resinstall SteamVR there. Steam will not allow you to access previous builds of SteamVR. You can also verify SteamVR's contents there from the properties page.
-edit: forgot to mention. Valve does not let you downgrade your version of SteamVR to versions older than the public version.
Technical Specialist - San Francisco, CA; Monday-Friday
01-29-2018 11:36 AM
If the controller is not behaving as expected, it’s having pairing issues or it’s having tracking issues, resetting it will update the status of the controller and will allow it to be set up again.
01-29-2018 01:20 PM
01-29-2018 02:01 PM
Did we try USB Deview yet? You already swapped USB ports, right?
01-29-2018 02:15 PM
01-29-2018 02:19 PM
USB Deview is a 3rd party tool for cleaning up USB drivers that Valve recommended during their development of SteamVR.
01-29-2018 02:55 PM
01-29-2018 02:58 PM
I mean, I guess it could be, but it's unlikely. Worth testing though!
01-29-2018 03:03 PM