Display not working.

GavinMac
Visitor

Display not working.

I recieved my HTC Vive on the 17th of april 2018 and today after less than a month I am having serious issues with the display in the headset. After showing family members games and demos for about an hour I went to play a game myself only to find the display flicker and go black. After a few restarts I managed to get the display running again when the wires on top of the vive were in a certain position, Moving the wires at all would cause the vive to go blank and the green light on the headset to turn red. I am very dissapointed with the product quaility as after only 17 hours playtime in total my vive is now useless. I hope coustomer support will be in contact with me as my device is still under warrenty.

 

Videos of issue: https://www.youtube.com/watch?v=6ez3ibIGzWo https://www.youtube.com/watch?v=9dYMfF66mds 

After less than a month of use my vive is now useless thanks to what seems to be a bad connection in the headset. Thanks htc
Showing bad connection on the top cables for the HTC vive.