Couldn't download app. Something went wrong ...

SOLVED
NavidBlitz
Settler

Couldn't download app. Something went wrong ...

Hi,

When I try to run viveport I receive this error message:

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Couldn't download aoo

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Something went wrong trying to download this app.

Please try again.

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(please refer to the following screen capture)

Capture_01.jpg

There are 4 bottons on the screen but only "Back" is selectable. When I selec "Back" nothing happens.

 

Would you please help me to solve the issue?

Thanks

Navid

Rockjaw
Architect

Re: Couldn't download app. Something went wrong ...

Hi @NavidBlitz,

 

Can you confirm that you can run the Vive desktop client (from your, erm, desktop)?

 

If that's the case, can you check to see if you have any anti-virus software running, possibly in the background?

 

Thanks,

 

Stephen

Highlighted
NavidBlitz
Settler
Solution

Re: Couldn't download app. Something went wrong ...

Hi @Rockjaw,

 

Thanks for your reply. I found that there is a not-completed download (with error) in Vive Desktop > Library > Downloads. Canceling it solved the problem.

 

Regards,

Navid

Rockjaw
Architect

Re: Couldn't download app. Something went wrong ...

That's good to know @NavidBlitz. Thanks for updating.