01-06-2018 11:05 AM - edited 01-06-2018 11:13 AM
So I tried to buy subscription, witch free trial. Total cost was 0.00PLN (my currency) and subscription was 39.00 PLN, well i have 155 PLN on my PayPal account and it still ask me for a credit card data when I'm trying to pay. I tried changing my main currency, and exchanging it to EUR and USD, nothing works, than i added some more money to my account. It still ask me for a credit card data. I tried to buy some cheap games on steam to check if this is PayPal issue, and everything works fine. Than i tried to just buy 3 month subscription that cost115 PLN, and same thing happened. I have more than enough money on my account and i can't buy subscription.
I just added 100 PLN to my VIVE account using paypal, with no problems at all... So why i still can't pay for subscription?
01-06-2018 03:45 PM
You were able to use paypal to add money but not to buy a subscription? Can you PM me your login email? I'll take a look at your account and see if there's any indiciation of why this is happening.
01-11-2018 06:07 AM - edited 01-11-2018 06:10 AM
Yes, I cant tell why, but i had no problem adding 100PLN to my account, but i still cant pay for a subscription, expect now I have even more money on my PayPal Account. It keep asking me for the credit card info, only time it happened before was when I had no money on my PayPal, but now I have more than enough in 3 different currencies...
I checked on the other platforms and i have no problem paying for anything, my sportif and netflix subscription works fine. Only problem I have is on my vive account.
I'm logging in with my google+ account.
01-14-2018 01:05 PM
Yes same thing here...from Romania...no way to pay ...will not work thry paypall or credit card.... I purchaset an vive and from about a week I am trying to pay for subscription...in vain....
01-16-2018 10:39 AM
Please PM me with your Viveport account information.