04-12-2017 06:38 AM
I cannot install the desktop app. I run the ViveSw.exe file but mid install I get a message saying it cannot find the installation package for Setup_VivePCClient.msi.
I also received this same error when running the ViveSetup.exe
04-12-2017 06:54 AM
I went ahead and jumped on my laptop and headed over to - https://www.vive.com/us/setup/ - and downloaded the installer fresh.
Worked with no issues - and I am also on Windows 10(Pro).
Try re-downloading it from the link above?
Also - are you an administrator on that machine? Have you tried to run the file with elevated privileges (right click, Run as Administartor)?
04-12-2017 01:22 PM
What URL are you downloading from?
04-13-2017 05:38 PM
I just sent a message up to our development team to see if they know what's causing this. It seems to be working fine for me too.
You're located in the US, right?
04-14-2017 01:49 PM
Try downloading from here: https://www.viveport.com
04-14-2017 04:19 PM
Sorry to say that I get the same error with that link as well. It says software installed, but I still don't have the desktop app. It gives me Vive Home and Vive Dashboard.
04-18-2017 12:49 PM
I sent you a link to a tool that might help. Let me know in the PM.
05-16-2017 06:28 PM
I'm having this exact same problem. Installer gets to 95%, shows same error message, I end up with Vive Dashboard and Vive Home but no desktop app.
Did you find a solution?
05-17-2017 11:18 AM
Are you also on Windows 10 (creators update)? Or are you using a previous version?
05-18-2017 11:44 AM
No, I do not have the creators update yet, just the latest Windows 10 before that.
I ended up finding a workaround to get the Vive desktop app installed. I uninstalled all the Vive software I had (home and dashboard, drivers) then installed an old version of the Vive desktop app someone preserved on reddit, VivePCClientSetup(846).exe
That installer worked, so then I used the latest Vive installer again from the viveport.com setup download, which installed Home and Dashboard again, and brought the Vive desktop app up to the latest version.
So, not sure what the problem is, but the latest version of the Vive software installer clearly has an issue when trying to install the desktop app, but the old standalone version installs fine.
05-21-2017 11:55 AM
I just wanted to say, this is the same thing that is happening to me that i made a thread about after the Vive support work around they gave me, this is happening because there is no exe to Viveport on the software provided online, I have been dealing with this for days..
08-29-2017 12:14 PM - edited 08-29-2017 12:39 PM
Is there a public solution for this yet? It's still happening. The Vive installer even has a "launch viveport" button, but when you press it, it just launches steamVR. I have Vive Dashboard in VR, but no Viveport install.
C:\Program Files (x86)\ViveSetup\Updater\App\PCClient contains a ViveportDesktopSetup-126.96.36.199.exe - but this does nothing but say "initialising" when run on its own. There's also "C:\Program Files (x86)\ViveSetup\Updater\App\Dashboard\win32\ViveDashboard.exe" which I can see via the start menu, but which doesn't see to do anything.
This is really annoying now the bundled software isn't available via Steam any more- since Steam actually works. The installer should really install the desktop client so that people can spend money with you
Edit: Windows 10 64 bit, Home, Version 1703 (build 15603.540) - which is "Creators"