Brand new Vive Pro red blinking light on one base station

TheTano
New Arrival

Brand new Vive Pro red blinking light on one base station

I have a red blinking light on my base station that came with my Vive pro. I have not even had this thing a whole week and I came home from work today and one of my base stations decided not to track and has a red blinking light on it? It was mounted to the wall with the included mounts and was working fine for the few days I have had it. Is there any solution to this?

Vive Staff

Re: Brand new Vive Pro red blinking light on one base station

@TheTano

 

If you've had it for less than a week, you're within the buyer's grace period. I would recommend you contact www.vive.com/us/support/contactus and have it swapped out. Use the Live Chat for the fastest response.

If you bought from a third party, contact their support for a replacement.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F