11-29-2018 07:59 PM
11-29-2018 07:59 PM
I have a red blinking light on my base station that came with my Vive pro. I have not even had this thing a whole week and I came home from work today and one of my base stations decided not to track and has a red blinking light on it? It was mounted to the wall with the included mounts and was working fine for the few days I have had it. Is there any solution to this?
11-30-2018 10:55 AM
11-30-2018 10:55 AM
If you've had it for less than a week, you're within the buyer's grace period. I would recommend you contact www.vive.com/us/support/contactus and have it swapped out. Use the Live Chat for the fastest response.
If you bought from a third party, contact their support for a replacement.
Thank you,
-John C