07-23-2017 02:08 AM
As much as I enjoy the Vive when it works, it's getting really frustrating to use it regularly. My most common issue is the bluetooth link not working, which either causes the Base Stations to never go to sleep, or not wake up.
Clicking Restart obviously doesn't do anything. I tried power cycling everything. Link box first then stations, and the other way around. Tried uninstalling the drivers and re-installing them, unchecking the "use bluetooth" in the settings and re-checking it.
Is there a magic solution I'm unaware of? A very specific sequence of actions to make this work, ideally without having to do it everytime I use the Vive? The Base stations are quite loud so putting them to sleep is pretty important (not to mention power consumtion), and I would like to avoid un/plugging them from the wall everytime I want to jump into VR.
Windows 10 (updated)
Intel i5-4440 / ASUS MO / 16GB RAM
GTX 970 (drivers updated)
07-23-2017 12:24 PM
07-25-2017 03:13 PM
The Vive system is composed of about 9 different USB drivers, including Bluetooth, controllers, camera, receivers and audio, among others. Due to different reasons, like software updates, change of connections, system updates or malfunction of a device, the USB drivers might get into conflict and reinstalling them is a good way to get everything back to its working state.
Vive Link Box:
· Hub Controller
· Watchman Board
· Audio Device
· Main Board
· Wireless Receiver 1
· Wireless Receiver 2
Note: This list includes the drivers of the devices directly connected to the computer by USB, as it is the HMD and Link box. Controllers and Base Stations are connected to the headset through Bluetooth and then to the computer, so these devices are not going to be visible on this list.
Try the steps above and see if that works for you.
07-31-2017 02:19 PM
07-31-2017 02:56 PM
As a last resort, you can try this method:
See if that works for you. Out of curiosity, what's your motherboard?
06-17-2018 05:39 PM
All solutions works for me only until i reboot my pc.
But i solved this problem when i just changed the vive box from a usb3 to a usb2 port.
Maybe a incompatibility with my motherboard (asus sabertoth 990x r2) and your asmedia usb3 driver.
10-31-2018 06:04 AM
10-31-2018 02:38 PM
So I never got the bluetooth base station power management to work, until today. I moved the link box USB plug from my USB 3.1 to one of my USB 3.0. And now it properly identifies my base stations when I scan for them.
Asus motherboard. Windows refuses to tell me the model, and it's been so long since I bought it. Sorry.
11-17-2018 08:07 AM
I had this problem as well. I followed most of the guides on here and it would only temporarially fix it. After a while someone mentioned here or another forum that it might be windows bluetooth or the onboard bluetooth interfering. It actually was. In windows 10 I went to settings then airplane mode (don't turn airplane mode on) and turned off bluetooth in there. That turned off the windows blue tooth and it fixed my problem.
Not the problem with this is, is it turns off blue tooth everything but the vive bluetooth. I am personally alright with this, but others might not be depending on how you use stuff. I use corded everything so I don't need bluetooth for anything else.
11-18-2018 11:46 AM
01-29-2019 03:30 AM - edited 01-29-2019 03:34 AM
I believe to have the same problem. I think its just the Bluetooth in the linkbox that's corrupted. Would you be able to give me the driver for it so I can manually install it?
02-14-2019 11:19 AM
I am having the exact same issue as ShadowMars. I tried uninstalling the USB drivers, switching to a different USB port (2.0. 3.0, 3.1—I should note I am using the Vive Pro Kit), and uninstalling other Bluetooth devices (USB dongle), but none of these solved the problem. Trying to Enable Bluetooth Communication only makes the app display the error message every time (Bluetooth Service Error: BT-112).
I noticed that this feature broke only recently, and I'm guessing it might be related to SteamVR update. I'd be looking forward to some insight from anyone more knowledgeable on the subject.
03-28-2019 01:18 PM
Were you able to remove the Bluetooth driver and reinstall?