Base Station Error 10009 - Blinking Red LED

Highlighted
Dvlinhb
Visitor

Base Station Error 10009 - Blinking Red LED

Got this error today after not using the VR system for a few weeks. The stations top-center LED is breifly green when I first plug it in, but then starts to blink red after a few seconds. The other LEDs and lights seem to be working fine, and I updated all parts of the system, but to no avail. Tried to unplug and replug the station as well as unplug the cable sync and replug it but again to no avail. Looking for any fixes/troubleshooting if possible. Thanks.

Vive Staff

Re: Base Station Error 10009 - Blinking Red LED

@Dvlinhb 

Sounds like you need to get it repaired. www.vive.com/us/support/contactus will be able to help you.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F