Account not Existing And cancel subscription.

Guzuthus
Visitor

Account not Existing And cancel subscription.

 

I need To Cancel a Subscription for this account that apparently doesnt exist.  i had to make a brand new account useing my facebook so i need to cancel this account associated with this email and cancel the subscription Please and thank you

 

Mod comment: removed images due to sensitive information contained within.

Community

Re: Account not Existing And cancel subscription.

Hi, I'll be sending you a PM here in a minute. So be on the lookout. 

 

Also, I'm going to remove your images since it has sensitive information. 

-SuperNikoPower
Community Manager
Available Monday - Friday
Vive Staff

Re: Account not Existing And cancel subscription.

@Guzuthus 

 

Disregard my previous reply.  Your subscription appears to have been setup using your steam account.  please attempt to log in to your viveport subscription using the steam option and see if that lets you in.

 

Can you log in at this url and let me know if it lets you in (not with the Facebook account you just created but with your previous login)?

https://account.htcvive.com/troubleshooting

 

Please send me a screenshot via PM with the results.  

 

Thank you,

John