2 month controller repair...and counting

Pa110011
Contributor

2 month controller repair...and counting

Mailed my controller March 17th.  ClickDesk chat on Apr 16, May 2, and May 7th all reveal the same answer - no ETA, I'll need to contact in a week or two.  Is any solution available for this problem?

Highlighted
Vive Staff

Re: 2 month controller repair...and counting

@Pa110011, I've sent you a PM

To reach Viveport's customer service team, email customerservice@viveport.com

To connect with a live support agent for hardware support, go to www.vive.com/support, click on "contact us" in the top righthand corner, and then opt to speak with a Live Chat agent

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Pa110011
Contributor

Re: 2 month controller repair...and counting

I emailed the address you gave me that same day - still zero response.  I will attempt the chat again........